Every pre-schooler knows this. Ask one what are the magic words, chances are, they’d blast your eardrums with “Please and Thank You!” It is drummed into their little heads from that young, impressionable age that these words are ‘magic’ and it is imperative that they use either or both of them at every possible juncture.
‘Sorry’ is the third magic word but one that often gets the short shrift. Apologising has unfortunate negative connotations attached to it that ends up in it being put to use very sparingly. But there are times when it pays to own up, put your hand up and say you’re sorry. (more…)