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Customer Stories

Testimonials from businesses running their support
ecosystem using HappyFox Help Desk.

The help desk support
is fantastic!

Sennheiser

Tim Sherrett

Sennheiser

A help desk system that has increased our team efficiency

Accelerate Education

Joe Runciman.

Course developer,
Accelerate Education

With HappyFox, you are really able to track everything that is coming in, and analyze the data in real-time.

Whirlpool

Pankaj Kumar

Account Payable Whilrlpool Global Finance Center

Zendesk was not flexible and grossly overpriced!

M4Research

Deron D

Executive at M4Research

It centralizes issues & makes us look professional

PDG+ Creative

Matt Pendergraff

Creative Director/Principal,
PDG+ Creative

It is a great, cost effective tool with excellent support.

power-quality

Renata Anakin

Marketing Manager, PQC

HappyFox is the simplest of all the ticketing systems around

ORD Capital

Jason Armstrong

Director, ORD Capital

There is nothing I do not use in HappyFox and our team likes the app, the reports, the smart rules, and the tags.

PlannedParenthood

Kavin Stopforth

Facilities Administrator, PlannedParenthood

One of my key clients is now receiving 95% of support tickets being responded to within 2 hours.

FatcatIT

James Powell

Director, FatcatIT

HappyFox help desk is now an integral part of how we manage
our business and operations
everyday.

ALLURA PRINTING INC.®

David Gagnon

President and CMO,
ALLURA PRINTING INC.®

Turnaround time has been cut to a fraction of what it was

Rescue Me Assistance

Megan Dixon

Founder/CEO,
Rescue Me Assistance

HappyFox is smooth to set up and easily customizable as you go

Rockhurst University

Jeremiah Barber

Web Development Director,
Rockhurst University

Active Directory Sync is what motivated us to go with HappyFox

Kathy Hennessey

Tech Director,
Marblehead Schools

Knowledge Base is what persuaded us to purchase HappyFox

Pinewood Private School

Bill Bates

Director of Technology,
Pinewood Private School

Workflow automation and easy customization made it effortless to handle requests

High Point Academy

Robert Quarles

IT Support Manager
High Point Academy

HappyFox has provided our business with the ability to truly measure multiple performance metrics with simplicity

Joseph Feola

Vice President
Support Operations

The staff members at HappyFox are truly a pleasure to work with

Metroland Media

Abe Fakhourie

Metroland Media

Leveraging HappyFox's comprehensive features, we successfully enhanced hospital operations and patient experience.

Medipulse Hospitals

Medipulse

Hospital & Healthcare

If you need a ticketing system for customer support and collaborative email, HappyFox is the best there is!

Michael Ihns

President, Improved Racing

HappyFox's intelligent ticket prioritization ensures that urgent issues are addressed promptly, improving our overall response time.

Tiffany Erdall

System Admin, Minnetronix

Over the past five years, HappyFox has steered us through over 100K+ design requests. Without it, we would have been utterly lost; with it, we’ve achieved the unimaginable!

Shawna Kelley

Director, Design Services
Renoworks

Future of service management relies on modern, AI driven automation platform that brings together every team, workflow. We found HappyFox to balance this extremely well.

Justin Gere

Manager, IT Operations
Dartmouth University

HappyFox has not just been a tool; it's been a game-changer for Sonny's BBQ. The efficiency and clarity it brought to our IT support and business intelligence processes have allowed us to significantly reduce ticket volumes while improving our operational insights.

Joshua Gravely

Information Technology Manager,
Sonny's BBQ

HappyFox's s intuitive interface and ease of use meant we were operational within hours, not days. The simplicity and efficiency of HappyFox allowed us to transform our service desk operations.

John Stergakis

CIO, SLAM

Best-in-class enterprise customer
service software suite

See why 10,000+ companies have chosen HappyFox