Privacy Policy
When You register for a HappyFox help desk you can be certain that we have implemented comprehensive security practices to ensure that only you and those people you provide authorized access to can see your help desk. We respect your right to privacy and this Policy details how we handle the information we receive from you via our website at www.happyfox.com (the "Site") and through our services offered on the Site (the "Service").
Your Information
When You register for the Service, we ask for information such as your name, company name and email address. You are not required to enter your credit card information until you decide to continue with a paid plan. HappyFox uses PayPal to manage credit card processing and PayPal is not permitted to use your billing information except to process your credit card information for HappyFox. PayPal may request you to create a dedicated PayPal account with the option of linking your credit card.
HappyFox does not use such personal information for marketing purposes. HappyFox may use the collected personal information and other information HappyFox collects about your use of the Service to operate and make the Service available to you, for billing, identification and authentication, to contact you about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site.
HappyFox may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from Your current location to the offices and servers of HappyFox and the authorized third parties referred to here. Although HappyFox owns the software, code, databases and all rights to the HappyFox service, you retain all rights to your data.
Cookies
When You visit the Site or use the Service, we use session "cookies" - a piece of information stored on your computer - to allow the Site or Service to uniquely identify your browser while you are logged in and to enable HappyFox to process your online transactions. Session cookies also help us confirm your identity and are required in order to use the Service. HappyFox uses persistent cookies that only HappyFox can read and use, to identify you as a HappyFox user and make it easier for you to log in to the service. Users who disable their web browsers' ability to accept cookies will still be able to browse our Site, but will not be able to access or take advantage of the Service.
Information Sharing
Except as described in this policy, HappyFox will not give, sell, rent, or loan any identifiable personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. HappyFox may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personally identifying information.
Children's Personal Information
The Service and Site are not intended for, nor does HappyFox knowingly collect any personally identifiable information from children under the age of 13.
Protection of Information
HappyFox maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Changes to Privacy Policy
HappyFox may update this policy from time to time. You can review the most current version of this privacy policy at any time at http://www.happyfox.com/privacy. Your continued use of the Site or Service constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy, if you do not accept the terms of this privacy policy, is to discontinue use of the Site and Service.
Terms of Service.
When you access and use the Service, You are subject to the HappyFox Terms of Service.
Contact Us
If You have questions regarding this privacy policy or about the security practices of HappyFox, please contact us by email at support@happyfox.com.
