Customer Service Case Studies

Amazing help desk response time

Improved staff participation & better focus, thanks to HappyFox, the best help desk software

Sennheiser

Sennheiser is an audio company specializing in the design and production of both consumer and hi-fidelity audio products. Sennheiser UK looks after the domestic marketplace, and is also responsible for sales and business.

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Consumer electronics
  • Minimal downtime
  • Lean learning-curve
  • The support is fantastic
  • Very easy to use
Whirlpool

Whirlpool Corporation is a manufacturer and marketer of home appliances. They manufacture products in 14 countries and market products in nearly every country around the world.

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Consumer electronics
  • Reporting
  • Tracking
  • User-Friendly
  • Flexibility/Mobility