Customer Service Case Studies

Best service ticket software for manufacturers

Operations with a multi-faceted customer service ticketing software

Edmac about HappyFox

Edmac Compressor Parts is a distributor of air compressor parts for major OEM air compressor manufacturers. Through their website, at www.edmac.com, Edmac offers a wide catalogue of parts and provides their customers with online purchasing options. Live chat, email and phone services are provided to customers, ensuring them that assistance is available whenever they need it.

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Industrial machinery & equipment

 

  • Affordable price
  • Extensive useful features set
  • Great customer service
  • Fully featured trial to get a hands on feel of the product
  • Ability to setup a real time instance while taking a trial before purchasing