HappyFox Assist AI: Conversational AI in Slack for employee self-service
On Demand
Get to know how conversational-AI connects with your knowledge base and instantly auto-resolves your repetitive IT, HR, and internal support queries, directly within Slack.
Integrate Microsoft Teams and HappyFox Help Desk to Enhance your Customer Support
On Demand
Get to know how HappyFox Help Desk can seamlessly integrate with Microsoft Teams and help customer support teams respond to tickets faster, create new tickets, search your knowledge base and do much more from within the Microsoft Teams interface.
Process Automation using HappyFox Workflows
On Demand
HappyFox Workflows can help you model your business rules, automatically trigger workflows, and automate the sequence of actions across systems like HappyFox Helpdesk, Salesforce, and Zendesk.
Leverage Support Analytics with HappyFox BI
On Demand
Get to know how HappyFox BI can help you perform powerful analytics on the customer support data, helping you improve processes, increase performance, and achieve better results.
Managing your Customer Support using HappyFox Helpdesk
On Demand
Get to know how you can establish a best in class support process for your customers. HappyFox Helpdesk, an all-in-one ticketing system helps you provide faster and better support to customers.
Key KPIs and Data-driven Decision Making for your Customer Support
On Demand
Understand key KPIs that matter to your customer support and how to have a data-driven approach for solving your process, people, and platform constraints.
HappyFox Help Desk: A Recap of 2020’s Notable Features
On Demand
Join this fast-paced session that highlights all the key features introduced in HappyFox Help Desk in 2020. We shipped many cool new features like a revamped customer portal, advanced reporting and dashboards, deeper automation, newer integrations, and much more!