SnapEngage on HappyFox - A help desk chat mix

SnapEngage is an online live chat application that gets the attention of your website visitors proactively

If your customers like talking to you via live chat on your website, how can you practically remember every conversation later on?

By getting snapengage’d to HappyFox - a live chat desk

  • Surprise your website visitor by proactively greeting them
  • Turn every chat conversation into a ticket
  • Let your live chat desk take over the support
  • Pay no mark-up
  • Get a live chat that’s proactive, on a help desk that’s interactive.

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Why SnapEngage?

Unity in diversity. Two different applications, yet HappyFox and SnapEngage have one common goal - Exceptional customer support.

A help desk chat screenshot that shows how SnapEngage live chat is integrated with HappyFox help desk, where a chat conversation is turned in to a transcript, which in turn has been converted into a help desk ticket. A complete customer support, engagement feature.

A live chat help desk that engages your website visitors in a snap

  • A chat is no longer a voice in the wind. It’s a ticket on your help desk.
  • Support agents not at the desk? Turn even offline chats into tickets.
  • Bring an intelligent dimension to customer communication.