Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
HappyFox and Olark integration just lets you convert chat conversations into meaningful, actionable tickets.
Give personalized support and take marketing mileage out of it.
Want to know more?
Schedule a custom demo focused on your specific business needs.
Why Olark?
Olark is a powerful website live chat app to track visitor actions and engage, all in real time, even on mobile.
Easily, a great support channel for our customers.
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When HappyFox converts chat conversations with your website visitors into tickets, you can…
What’s more from this live chat integration, you can use this information to personalize your engagement and improve your chances to up sell.
