Privacy Policy

HappyFox Inc. (“we”) is committed to ensuring the privacy of its customers and other visitors to its website (the “Site”) We have established this Privacy Policy to demonstrate our commitment to fair information practices and the protection of your privacy rights. We respect your right to privacy and this Privacy Policy details how we handle the information we receive from you.

By using HappyFoxChat, or allowing someone to use the Site on your behalf, you are consenting to our collection, use, disclosure, transfer and storage in accordance with this Privacy Policy, of any information including personal information and sensitive personal Information received by us as a result of such use.

1. Types of Information Collected:

1. Traffic Information: When you visit our Site, we automatically track and collect information that is not personally identifiable of you, including: (1) your Internet protocol (IP) addresses and domain server address; (2) the date and time of your visit to the site; (3) the type of internet browser and operating system you used to access the Site;, (4) the web pages that you accessed at the Site; (collectively “Traffic Information”). Traffic Information is anonymous information that does not identify or track you personally.
2. Usage Data: Personal information does not include “Usage Data”, which is aggregated data we collect about a group or category of services, features or users, which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. We may share Usage Data with third parties, including our customers, partners and service providers, for various purposes such as helping us better understand our customers’ needs, improving the Service, and marketing. We do not share Usage Data with third parties in a way that would enable them to identify you personally
3. Personal Information: So that you may access the services we offer through the Site, we require you to provide us with certain information that personally identifies you (“Personal Information”). The Personal Information we collect includes the following: (1) your name, (2) your address, (3) telephone number, (4) fax number, (5) e-mail address, (6) company name, (7) User ID, as selected by you, (8) Site password as selected by you. If you communicate with us by email or complete online forms or surveys, information provided by you in such communications may also be collected as Personal Information.

2. Third Parties

1. Your Customers: Your use of the services on the Site may result in some third party information being processed through our platform. We do not own, control or direct the use of such information stored or processed on our platform. We are largely unaware of what information is actually being stored on our platform and only access such information as authorized by you or as required by law. Only you or your third party customers are entitled to access, retrieve and direct the use of such information.
2. Hosting Service Provider: It may be noted that we use and rely on the services of Amazon Web Services, a third party hosting service provider. It has been represented to us by Amazon Web Services that the data protection and privacy practices followed by them are in compliance with various relevant statutory norms. Details of the same can be accessed at http://aws.amazon.com/security/. However, the policies and practices described in this privacy policy do not apply to Amazon Web Services and we make no warranty or claim regarding the privacy, confidentiality, integrity and security of any information and data stored/retained thereof by Amazon Web Services.
3. Links to Others Sites: The Site may contain links to unaffiliated third party websites. . Except as set forth in this Privacy Policy, we do not share your personal information with these unaffiliated third party websites. We are not responsible for their privacy practices. We encourage you to be aware when you leave the Site, and read the privacy statements of other websites and web applications linked to the Site.
4. Public Forums and Blogs: The Site offers publicly-accessible blogs or community forums. If you participate in such blogs and/or forums, you should be aware that any information you provide in these areas may be read, collected, and used by other members in these forums and other third parties. HappyFoxChat is not responsible for the information you choose to submit in these forums and blogs. To request removal of your personal information from our blog or community forum, contact us at [email protected].
5. Social Media: The Site may use Social Media Features, such as the Twitter. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on this Site to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Site. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features. HappyFoxChat is not responsible for the Personal Information you choose to submit in these forums.

3. Cookies & Web Beacons

1. Cookies: A "cookie" is a piece of information stored on your computer by an internet server. HappyFoxChat uses “session cookies” to authenticate users and to enable us to process your online transactions. We use persistent cookies that only we can read and use, to identify you as a user and make it easier for you to log in to the service. You can generally accept or decline the use of cookies through your web browser. Users who disable their web browsers' ability to accept cookies will still be able to browse our Site, but may not be able to access certain services. The information we collect through cookies does not include personal information. If you are a customer of HappyFoxChat, it is your responsibility to inform the individuals with whom you interact using the Site as to the types of cookies utilized in the Site and, as necessary, to obtain their consent. If you require more information about the nature of the cookies utilized on the site for purposes of fulfilling these obligations, please contact us by email at [email protected].
2. Web Beacons: We or third parties, with whom we contract, may use Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Site and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. HappyFoxChat may use Web beacons to operate and improve its Site and email communications.

4. Information Use & Sharing

1. Personal Information: We may use the Personal Information we collect for the following reasons:
   1. Account Information: If you create an account on HappyFoxChat, we may store and use your full name, email address, zip code, and other information you provide with your account. Your personal account information will also be used for billing purposes, identification, and authentication.
   2. Access and Use: Your personal information may be used to provide you access to our site and the services and customer support you request.
   3. Communications: We will use your email address, telephone, or any other contact information you provide for service related communications, such as information and updates on scheduled site maintenance. You cannot opt out of these communications, which are not promotional in nature. If you choose to subscribe to our newsletter(s), we will use your name and email address to send you such newsletter(s). We may use such Personal Information to contact you for future marketing or advertisement purposes. Unsubscribe instructions will accompany every such email and you will be at the liberty to unsubscribe from the same.
   4. Site Activity: We may store information about your use of the Site, such as the date and time of your visit to help improve the content and functionality of the Site and improve our services.
   5. Security and Fraud Prevention: We may use your personal information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, and enforce our terms and conditions.
   6. Third Party Vendors: HappyFoxChat may also share your personal information with its third-party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other services we use to operate the Site and maintain a high quality user experience. We do not permit our service providers to use the personal information you provide for their marketing purposes.
   7. Customer Service: We may use such Personal Information to send you a welcome email to verify your username and password. Furthermore, we will use the same to respond to queries, to provide the services and/or technical assistance as requested.

5. Global Privacy Practices

1. This Privacy Statement shall apply even if HappyFoxChat transfers Data about its Customers to other countries:
   1. For European visitors to the Site and users of the HappyFoxChat services, please note that in order to provide the information or services requested, your Personal Information may be transferred outside of the European Economic Area (“EEA”). By visiting the Site or using our Services, you agree to HappyFoxChat.com transferring your Personal Information outside the EEA.
   2. Customers of HappyFoxChat are responsible for complying with the directive and relevant data protection legislation in the relevant country before sending personal information to HappyFoxChat for processing.

6. Children's Personal Information

The Site and the services provided by HappyFoxChat are not intended for, nor do we knowingly collect any Personal Information or any Information from, children under the age of 18 (eighteen).

7. Protection of Information

We maintain reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. While we follow generally accepted standards to protect information submitted to us, including the use of secure socket layer (SSL) technology, no method of storage or transmission is 100% secure.

8. Reviewing & Requesting Changes to Personally Identifiable Information

You may access and edit all Personal Information by emailing Customer Support at [email protected]. Information collected for the membership process, if requested, will be deleted within 21(twenty one) days from our account. However, some Personal Information may need to be maintained if it is connected with billing information, resolve disputes, and enforce our agreements or as required by law.

9. Updates & Changes to Privacy Policy

HappyFoxChat reserves the right, at any time and without notice to you, to add to, change, update, or modify this Privacy Policy, simply by posting such a change, update, or modification on the Site. Any such change, update, or modification will be effective immediately upon posting on the Site. If updated, the Privacy Policy will note the effective date of the update. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of the Site following the posting of the updated Privacy Policy constitutes your acceptance of the changes to the Privacy Policy.

10. Acceptance of Privacy Policy

https://www.happyfoxchat.com/terms-services. By Using the Site, you are accepting all of the provisions of the Privacy Policy.

11. Contact US

If you have any questions or comments about this Privacy Policy or any other matter regarding the Site, please send them by email to [email protected], or by mail to: HappyFox, Inc., 24 Executive Park, Suite 230, Irvine, CA 92614.

Last updated on June 16, 2015.