Your customers, bless their cottons, have questions to ask and issues to solve. They look for the support form on your website or a support email id.
HappyFox lets you collate, categorize, assign and respond to all requests.
HappyFox is ridiculously easy, powerfully simple customer support and ticket management software.
Our Happy Customers
"AndiSites prides itself on friendliness and customer care, so it's
important to have a helpdesk system that supports those goals. Happyfox
helps us exceed our clients' expectations with its easy-to-use interface,
customizable email notifications, and ability to automatically assign
tickets to the right person on our staff. Clients can click a tab on our
website to submit a ticket, and they can check in on its progress anytime.
They love Happyfox, and so do we!"
- Andrea Ferguson, AndiSites
Organize Better. Never miss responding to an email again.
A hundred thousand emails all needing your answers yesterday? Tag ‘em, bundle ‘em, categorize ‘em and send ‘em on their way to answerville. HappyFox eats filing cabinets for breakfast.
Assign to the Right Person. Do better as teams.
HappyFox gives you all the tools needed to take charge of the issue and get the answers out. Getting the right man (or woman. Come now, we ought to be politically correct) for the right job couldn’t be any easier.
Respond Faster. Filter out the important.
You can get answers, feedback and tech support out to those who need it, quicker than you can say “Rabbit hole”.
Track Everything. Build your own reports.
Get reports of the day’s work, find out who got what done, how many emails were sent, what’s to be done next and how many different questions were handled.
3 Reasons why
you will love HappyFox
- Intuitive interface that helps you focus on your incoming requests
- Highly customizable with powerful automation
- In-depth reporting with great visual representation