Ticket Priority

A Ticket Priority describes the current importance of a ticket.

Read All Priorities

URL <base_uri> / <response_format> /priorities/
HTTP Method GET
Response Data List of Ticket Priority

Data Structure

JSON

                    
    [
        {
            "default": true, 
            "name": "Normal", 
            "id": 1
        }, 
        {
            "default": false, 
            "name": "Critical", 
            "id": 2
        }, 
        {
            "default": false, 
            "name": "High", 
            "id": 3
        }, 
        {
            "default": false, 
            "name": "Low", 
            "id": 4
        }
    ]
                    
                

Read One Priority

URL <base_uri> / <response_format> /priority/<id>/
HTTP Method GET
Response Data Ticket Priority

Data Structure

JSON

                    
    [
        {
            "default": true, 
            "name": "Normal", 
            "id": 1
        }
    ]