Best Help Desk Ticketing System
Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums.
Help Desk Software for today's fast-changing global businesses
Implement your online help desk software in days, not weeks or months.
Let HappyFox do the heavy lifting of deployment, infrastructure maintenance and scaling.
Cloud help desk
Support your customers anywhere, anytime, anyplace.
Mobile apps
Get a complete picture of your customer by connecting with your favourite business apps.
Help desk integration
Customize the look and feel of your help desk and maintain a cohesive brand experience.
Customizing help desk
SSL enabled and encrypted by 256-bit AES algorithm.
Software security
Go global and support customers in more than 35 languages.
Multi-language supportWith 95% of the support tickets being responded to within 2 hours. Our customers are impressed!
- James Powell, FatCat IT
FoldiMate
I LOVE HappyFox! After implementing the knowledge base I deal with about 1/5 of the support requests I used to deal with before.
Metroland Media
The staff members at HappyFox are truly a pleasure to work with.
PDG + Creative
Using HappyFox, we can now support our 200+ sites with a staff of three! Enough said.
Align your goals. Improve your ROI
HappyFox easily pays you back the moment you start using it.
Build pre-defined response templates for commonly asked questions. Save time, effort and improve agent productivity with Canned Responses.
Canned Response >
Speed up your workflow by automating repetitive and time consuming tasks with Smart Rules.
Smart Rules >
Benchmark quality, measure and improve help desk performance by setting up SLA goals.
Service Level Agreement >
Let your customers find solutions instantly with in a searchable knowledge base. Promote self-help to cut support costs and reduce ticket volume.
Knowledge Base Software >