OneLogin is a cloud-based identity and access management provider that develops a unified access management platform for enterprise-level businesses and organizations. Integrating OneLogin with Service Desk will help the Admins, Agents, and Requesters access Service Desk using their OneLogin credentials and also simplify the workload of IT Support teams on frequent login issues and password resets.
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Admins, Agents, and Requesters can securely login into Service Desk using their OneLogin credentials.
Admins can enforce all employees to login using OneLogin SSO to access Service Desk.
The first login attempt by new agents and requesters through OneLogin SSO will automatically create a new user profile, which can then be approved by a Service Desk Administrator within Service Desk.