service desk

Access all your apps from one location with Onelogin integration inside HappyFox Service desk

OneLogin is a cloud-based identity and access management provider that develops a unified access management platform for enterprise-level businesses and organizations. Integrating OneLogin with Service Desk will help the Admins, Agents, and Requesters access Service Desk using their OneLogin credentials and also simplify the workload of IT Support teams on frequent login issues and password resets.




Benefits:

  • Secure Authentication and Improved Security
    OneLogin SSO provides safe and secure authentication into Service Desk, reducing the risk of unauthorized access or security issues.
  • Centralized User Management
    Reduces the workload on IT admins to manage user profiles in multiple apps with all the requester profiles in one centralized place.
  • Reduced IT staff Workload
    IT Support agents no longer have to manage users, passwords, and user access manually. This will reduce the IT workload and help them focus on more critical tasks in hand.

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Key features:

  • Single Sign-on(SSO)

    Admins, Agents, and Requesters can securely login into Service Desk using their OneLogin credentials.

  • Disable Traditional Logins and Enforce Single Sign-On (SSO)

    Admins can enforce all employees to login using OneLogin SSO to access Service Desk.

  • Swift Signup Experience for Agents and Requesters

    The first login attempt by new agents and requesters through OneLogin SSO will automatically create a new user profile, which can then be approved by a Service Desk Administrator within Service Desk.

    Key features of onelogin

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