Local Tech Company Bets on the Silicon Coast for Expansion - Oct, 2014
The company is focused on growing their U.S. sales and increasing their exposure with Fortune 500 companies looking for a customer support solution.
HappyFox Inc. has released an Android version of HelpStack. - Sep, 2014
Open Source Mobile In-App Customer Support Solution for Android
Launch of “Mobile Helpdesk” HelpStack for iOS Developers - May, 2014
Open-Source Solution Provides Easy Mobile App Customer Support for Developers
HappyFox sets base in California - April, 2013
HappyFox establishes base in California to continue helping companies deliver top class customer service
With HappyFox, Support your customers in more than 35 languages - February, 2013
Results highlight the impact of multilingual support and the positive effect on customer service
HappyFox launches Mobile apps - December, 2012
HappyFox joins the bandwagon of successful web apps that have gone mobile
What is HappyFox?HappyFox is a help desk software that reduces chaos and clutter and lets you organize your support process with a strong ticketing system, knowledge base and community forums. HappyFox allows incoming requests via mail, voice and live-chat and categorizes them as actionable tickets in the support system.
HappyFox is a Gorgeously-Designed Customer Support Web App - August, 2011
The design is awesome. It’s something that differentiates it from other similar services.Read More
There is a story behind every product and I have mine to share. A happy one.
Turning to entrepreneurship in the year 2000, I built a successful shareware app and made a fortune for myself. And there was a secret to it. It wasn't the product and it also wasn't the pricing for sure. I had learnt something amazing and got it right - Customer Service.
I interacted with over 5000+ customers within a 2-year period. And by answering support, sales, feature request and those rare refund requests too, I realised I didn't want to delegate any of this, simply because I loved doing it the most. My speedy response and definitive support won me most of the sales and kept all my customers happy. And my win? It made me happy.
HappyFox isn't just another product. It is my experience, as a founder, of spending most of my early years doing customer service. It is backed by over 13 years of doing customer service summed into one great product. It went from being built for internal use, to being an on-premise enterprise help desk and then transforming itself on the cloud to serve businesses of various sizes.
HappyFox, on the cloud, has been serving customers since Aug 2011. We grew over 120% in 2013 and we are predicting a 300% growth in the year 2014. I promise you a great product and amazing support experience backed by an outstanding engineering and product team.
I am happy to have you as part of our story.
These logos are trademarks of HappyFox Inc. and are protected under intellectual property laws. Please use them correctly.
1. The HappyFox logo is precisely proportioned. The size and position relationship between the symbol and logotype must remain intact.
2. The logo’s shape, proportion, colour and orientation must not be altered in any way.
3. Clear space must surround the logo on all sides in such a way that no type, design, or photographic elements encroach on the logo.
When written, HappyFox is a single word with an uppercase H and an uppercase F.
It is always written as HappyFox, never as Happyfox, nor as Happy Fox.
HelpStack project launched
"Fear not! HappyFox is on the scene and ready to help." - Killer Startups
HappyFox integrates with Social Media
G2Crowd lists HappyFox as High Performer
HappyFox iPhone App launched
HappyFox supports 35 Languages
Times Group honors Shalin Jain, CEO HappyFox
Set up base in California
"The beautifully designed HappyFox." - Mashable
"The design is awesome. Ridiculously easy to use." - TechInAsia
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