Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
By Use Case
Help Desk Software Track requests from multiple channels in a single place.
Ticketing System Deliver exceptional customer service with HappyFox.
IT Help Desk Software The best helpdesk software for modern IT teams
Email Management Provide support via email without cluttering your inbox.
Customer Service A customer service management software that promises retention
Shared Inbox Organize, collaborate & measure your high-volume shared inboxes
Multi-Brand Help Desk Provide centralized support for multiple brands
Contact Center Software Omnichannel support for your cloud contact center
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
HappyFox, Inc is headquartered in Irvine, California. HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and an intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
HappyFox Help Desk has been rated as the Best Help Desk Software by PC Mag. HappyFox Chat is the top voted Live Chat Software at launch on the ProductHunt platform.
We believe in bringing “happy” back into the support function of any organization. Our thoughtfully built applications are focused on agent productivity and success.
Happy Agents. Happy Customers.
Shalin Jain is the CEO of HappyFox Inc. He has over 16 years of entrepreneurial experience and having worked with thousands of companies, assisting them in implementing great support processes. He has won several entrepreneurial awards including Pathfinders in 2013.
