Careers at HappyFox

Join Us In Spreading
the Happy-ness

Open positions in India Open positions in the USA

At HappyFox, we take on big challenges, collaborate with great people, and make a real impact with our work. If you’re ready to grow your career, join us on our mission to help companies deliver happy customer experiences.

The HappyFox Story

HappyFox had its humble beginnings in August 2011 with its cloud-based Help Desk product. Today, we are a leading SaaS customer support platform with our help desk, business intelligence, chat, and workflow automation products used by 12,000+ customers, spanning over 70 countries.

We are an engineering-led, customer-focused company that believes in bringing the happy back into the support functions of any organization. At HappyFox, you can do meaningful work for yourself and the companies that invest in our products.

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Where
We Work

Explore opportunities to work with the HappyFox team in one of our locations or remotely.

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Benefits & Culture

How We Help
Our Team Thrive

Work culture - Graffiti wall at HappyFox
Competitive compensation packages

Competitive compensation packages

Rest assured with a competitive salary package and other financial benefits.

Health insurance & generous time-off

Health insurance & generous time-off

Generous paid leave and health insurance for employees and their families.

Fun events & engagement initiatives

Fun events & engagement initiatives

We believe in nurturing an interesting and inclusive community for all our employees.

Outcome-oriented approach

Outcome-oriented approach

Quality of outcomes trumps the number of hours we work. Everyone here has an equal opportunity for growth.

People first, employees next

People first, employees next

Our team consists of wholesome people with lives outside of work. We favor autonomy and healthy work-life harmony.

Celebrating diverse perspectives

Celebrating diverse perspectives

Diversity gives us a sense of belonging, which leads to a better quality of work. We are constantly aspiring to build a diverse and inclusive environment.

Pushing Boundaries With Technology

Innovation & Technology

Pushing Boundaries
With Technology

At HappyFox, we harness technologies that transform how companies approach customer support. A career here opens doors for you to work at the forefront of innovative decision-making.

reactjs ember django
golang Nodejs python

How We Hire at HappyFox

We spend a great deal of time and care on hiring the right people. It’s not often that you see the top leadership closely following the process, as in HappyFox. Here’s a snapshot of our hiring process.

Submit your Application

For any incoming application, our team evaluates skills and experiences relevant to the role. We specifically look for real-world projects that the candidate has worked on.

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Interviews and Tests

In this phase of the hiring process, we evaluate the candidate’s interest and technical ability to carry out the role. We take great care to ensure that they fit our work culture.

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Decision and Offer

After multiple internal reviews and discussions, we decide on extending an offer. Next, it is only a matter of working with the candidate to finalize the details.

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Onboarding and Mentorship

Our onboarding process ensures that we get the new employee up to speed in the most seamless way possible via training sessions and by pairing them with a ‘buddy’.

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For any incoming application, our team evaluates skills and experiences relevant to the role. We specifically look for real-world projects that the candidate has worked on.

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Join the HappyFox Family

At HappyFox, more than jobs, we create memorable experiences. Are you interested in an opportunity to engineer how organizations deliver happy customer experiences?

Open positions in India Open positions in the USA