Workflow Automation
Software

Automate repetitive multi-step actions and build customer support processes using HappyFox Workflows. Our Workflows app will help you improve agent productivity and reduces manual errors.

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Let Workflows Do The Gruntwork

Using the no-code workflow builder, you can automate mundane tasks in your help desk, so the agents can focus on more important things.

Integrate with your
Help Desk

Workflows solution integrates with your help desk to show out-of-the-box actions that can be automated within the help desk. Workflows for Zendesk Support is coming soon.

workflows experince

Automate Crucial Support Process Activities

Assign Tasks for New Hire Tickets

Assign Tasks for New Hire Tickets

Auto Escalate Tickets Based on the Ticket Context

Auto Escalate Tickets Based on the Ticket Context

Auto Decrement Available Support Time for a Contact Group

Auto Decrement Available Support Time for a Contact Group

Auto Update Custom Fields based on triggers from your in house DB or a CRM

Auto Update Custom Fields based on triggers from your in house DB or a CRM

Read Incoming Emails and Capture fields

Read Incoming Emails and Capture fields

Auto Merge Duplicate Tickets

Auto Merge Duplicate Tickets

Auto reply and auto close simple How-to tickets

Auto reply and auto close simple How-to tickets

Auto Create Child Tickets to a Parent Ticket

Auto Create Child Tickets to a Parent Ticket

Want To Know More About HappyFox Workflows?

Talk to our Product specialists. Get a one-on-one demo, tailored to your business needs.