HappyFox Webinars

Welcome to the HappyFox Webinars. Learn how to automate your organizational processes, take data-driven business decision, and provide exceptional customer experiences.

Industry specific - live chat for eCommerce companies
Getting Started

Integrate Microsoft Teams and HappyFox Help Desk to Enhance your Customer Support

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Get to know how HappyFox Help Desk can seamlessly integrate with Microsoft Teams and help customer support teams respond to tickets faster, create new tickets, search your knowledge base and do much more from within the Microsoft Teams interface.

Industry specific - live chat for eCommerce companies
Getting Started

Process Automation using HappyFox Workflows

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HappyFox Workflows can help you model your business rules, automatically trigger workflows, and automate the sequence of actions across systems like HappyFox Helpdesk, Salesforce, and Zendesk.

Industry specific - live chat for eCommerce companies
Getting Started

Leverage Support Analytics with HappyFox BI

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Get to know how HappyFox BI can help you perform powerful analytics on the customer support data, helping you improve processes, increase performance, and achieve better results.

Industry specific - live chat for eCommerce companies
Getting Started

Managing your Customer Support using HappyFox Helpdesk

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Get to know how you can establish a best in class support process for your customers. HappyFox Helpdesk, an all-in-one ticketing system helps you provide faster and better support to customers.

Industry specific - live chat for eCommerce companies
Deep Dive

Key KPIs and Data-driven Decision Making for your Customer Support

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Understand key KPIs that matter to your customer support and how to have a data-driven approach for solving your process, people, and platform constraints.

Industry specific - live chat for eCommerce companies
Deep Dive

HappyFox Help Desk: A Recap of 2020’s Notable Features

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Join this fast-paced session that highlights all the key features introduced in HappyFox Help Desk in 2020. We shipped many cool new features like a revamped customer portal, advanced reporting and dashboards, deeper automation, newer integrations, and much more!