HappyFox brought a level of sophistication to our IT support system that was previously unimaginable.
The implementation went smoothly and the customer service is FANTASTIC!!! HappyFox is very easy to use for our team and customizable for our needs.
We appreciate HappyFox's collaborative team and the platform's adaptability.
HappyFox was easy to set up and even easier to use.
HappyFox Help Desk felt like a newer tool than most ticketing software — everything I tried in the system just worked.
HappyFox has not just been a tool; it's been a game-changer for Sonny's BBQ.
Our customers love that they can see all the tickets for their site and comment.
Using HappyFox, we can now support our 200+ sites with a staff of three! Enough said.
The ease of use, customization, and automation capabilities of HappyFox have made a significant impact on our service operations.
HappyFox has been a game-changer for our district.
We really like how easy it is to have multiple brands and separate email categories with their own emails and email signatures.
Leveraging HappyFox's comprehensive features, we successfully enhanced hospital operations and patient experience.
We could craft our experiences around each of our departments so that the platform worked for them.
HappyFox added a level of clarity and convenience to an otherwise overwhelming support load.
Since switching to HappyFox, many of our managers and administrators enjoy the reporting widgets and overnight reporting
Support requests no longer fall through the cracks and get lost in an email or some spreadsheet
Every job goes into HappyFox, so as a tracking and management tool, it helps us 100% of the time and never lets us down.
One of my key clients is now receiving 95% of support tickets being responded to within 2 hours.
Workflow automation and easy customization made it effortless to handle requests
The service is 5-Stars! The fact that HappyFox is already a great product, yet still will see new improvements, is fantastic.
Our team has really liked the AD Sync, ability to customise problem types within categories & ticket visibility at group level
HappyFox is the simplest of all the ticketing systems around.
It is a great, cost effective tool with excellent support.
Fabulous! Couldn’t be happier! HappyFox has been an instrumental tool in the growth of our business
Several teams are successfully utilizing HappyFox, and we plan to roll it out to the whole University in the near future.
Without the smart rules, my job would have been a lot more difficult.
Transitioning to HappyFox was transformative, streamlining our workflow and expediting response times for facilities-related repairs.