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      Help Desk A robust ticketing system for customer service, IT and internal help desk needs.

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      Assist AI Provide IT support directly from Slack and Microsoft Teams

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      Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots

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      Workflows Ensure speedy resolution of tickets with end-to-end process automation

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  • Products menu togle arrow
    • Help Desk logo

      Help Desk A robust ticketing system for customer service, IT and internal help desk needs.

    • happyfox assist ai logo

      Assist AI Provide IT support directly from Slack and Microsoft Teams

    • happyfox Chatbot logo

      Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots

    • happyfox workflows logo

      Workflows Ensure speedy resolution of tickets with end-to-end process automation

    • happyfox live chat logo

      Live Chat Chat with your customers instantly on mobile, desktop, and web

    • happyfox Business intelligence logo

      Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics

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    Overview

    Help Desk Tour Provide faster and better support for your customers.

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    Features

    Ticketing System Deliver exceptional customer service with HappyFox.

    Knowledge Base Promote self-service; build help and FAQ pages.

    Canned Actions Respond faster using templated responses and actions.

    Automation Reduce the time spent on repetitive tasks.

    Task Management Create and manage all the tasks involved in resolving a ticket.

    Asset Management Track hardware and software assets in one place.

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    Help Desk Reports Monitor, Analyze and Improve your Customer Support.

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