Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Customer Support Delight Your Website Customers with 24x7 Customer Support.
Agent Support Empower every agent with your organization's intelligence.
HR Don't spend your time answering repeated questions.
IT Resolve your common IT requests; reduce your costs.
Sales Qualify visitors on your website or app into high-quality leads.
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
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You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs.
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HappyFox Chatbot is a chatbot technology that can be custom-built to fit your business needs. Our AI Chatbot will help you deflect tickets and reduce support volume.
HappyFox Chatbot uses natural language processing and natural language understanding to learn from every customer conversation and use case, improving with continuous feedback and training.
An AI chatbot can solve FAQs in real-time, allowing customers to self-serve without the intervention of a human agent, using quick replies, inline content, and knowledge base and help desk integration.
Solve common questions with artificial intelligence and response automation, leaving your human agents with time to focus on tasks that require their attention.
HappyFox Chatbot can integrate with HappyFox Help Desk and Zendesk Support to ensure easy ticket creation, real-time communication sync, and service agent efficiency.
Guide conversation flows with quick replies for a better conversational experience and a higher success rate.
Rich inline content
Improve customer satisfaction and boost customer engagement with rich line HTML content and KB articles.
Automatically escalate chats to available agents if the bot is unable to give an appropriate response.
Help Desk Integration
Integrate the chatbot software with HappyFox Help Desk to create tickets and track conversations.
Agent monitoring & barge-in
A live agent can monitor the chatbot’s conversations with the end-user and barge in at any time.
Reports & analytics
Measure the bot's performance and optimize the conversation flow for enhanced customer interactions.
ML & NLP technologies
Enhance your support workflows by leveraging AI in the form of machine learning, NLP, and NLU.
Maintain brand identity
Customize the look and feel of your virtual assistant to match that of your brand to enhance the user experience.
Boost your support operations with a HappyFox Chatbot
that is tailored to your business needs.
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