Chatbot

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Deflect up to 70%
Repetitive Queries with
HappyFox Chatbot

You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs.

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Graphics to show Eliminate Clutter Streamline Your Shared Inbox
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Whatever the business type, a well-designed, easy-to-use, and feature-enriched chatbot platform can streamline customer support operations.

HappyFox Chatbot is a chatbot technology that can be custom-built to fit your business needs. Our AI Chatbot will help you deflect tickets and reduce support volume.

Leverage machine learning, lower support costs

Leverage machine learning,
lower support costs

Leverage machine learning, lower support costs

HappyFox Chatbot uses natural language processing and natural language understanding to learn from every customer conversation and use case, improving with continuous feedback and training.

Provide instant solutions, reduce wait time

Provide instant solutions,
reduce wait time

Provide instant solutions, reduce wait time

An AI chatbot can solve FAQs in real-time, allowing customers to self-serve without the intervention of a human agent, using quick replies, inline content, and knowledge base and help desk integration.

Effective collaboration & communication

Deflect repetitive tickets,
improve efficiency

Effective collaboration & communication

Solve common questions with artificial intelligence and response automation, leaving your human agents with time to focus on tasks that require their attention.

Seamlessly integrate with your Help Desk Solution

HappyFox Chatbot can integrate with HappyFox Help Desk and Zendesk Support to ensure easy ticket creation, real-time communication sync, and service agent efficiency.

HappyFox - zendesk

Quick replies

Guide conversation flows with quick replies for a better conversational experience and a higher success rate.

Rich inline content

Improve customer satisfaction and boost customer engagement with rich line HTML content and KB articles.

Automate escalation

Automatically escalate chats to available agents if the bot is unable to give an appropriate response.

Help Desk Integration

Integrate the chatbot software with HappyFox Help Desk to create tickets and track conversations.

Agent monitoring & barge-in

A live agent can monitor the chatbot’s conversations with the end-user and barge in at any time.

Reports & analytics

Measure the bot's performance and optimize the conversation flow for enhanced customer interactions.

ML & NLP technologies

Enhance your support workflows by leveraging AI in the form of machine learning, NLP, and NLU.

Maintain brand identity

Customize the look and feel of your virtual assistant to match that of your brand to enhance the user experience.