service desk

Integrate GitHub with Service Desk to improve Engineering & Support Collaboration

SurveyMonkey is a web-based survey platform that allows individuals and organizations to create, send, and analyze surveys to gather valuable insights from their audience. It is a popular survey platform for conducting online surveys across various industries and purposes. Integrate Survey Monkey and Service Desk to create and send surveys.



Key Features and Benefits:


  • Get relevant feedback on time, and build an efficient support process for your organization.
  • View feedback for specific tickets using contextual tags
  • Using Smart rules in Service Desk, you configure when to get feedback during the response or after ticket resolution.
  • Collect comprehensive feedback from the requester to identify and resolve pain points in the support process.
  • Enhance support experience by continuously improving your support processes leveraging comprehensive insights obtained through surveys.

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