Customer Service software
for Enterprises, Made Simple

Transform customer service strategies into results with HappyFox’s powerful, versatile, and secure customer support suite of products.

Trusted by Industry-Leading Companies

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Market Leadership in Help Desk

Rated #1 by leading industry reviewers

HappyFox consistently ranks as the leading customer service platform by independent software reviewers like PC mag, G2 Crowd, and Capterra.

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Fully Equipped Enterprise
Help Desk Software

Get support requests from multiple channels - Email, Phone, API, Ticket Forms, Chat, Slack, Microsoft Teams, etc. Maintain performance standard with inbuilt Service Level Agreements (SLA) module.

Build a branded, multi-lingual, mobile-responsive, enterprise-grade Support Center using a no-code drag and drop builder.

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With HappyFox we have a specialized partner, whose vast customer portfolio across multiple industries, sees and knows the next “big thing” in customer support, and integrates this into a compact and cost-effective solution, saving considerable effort, time and cost for us.

Martin Hartvigsen

Director, Global Technical Support

Cross-Product Automation

Go Auto-Pilot for repetitive
support workflows

Automate routine support tasks with custom workflows – no code needed. Build cross-product automation involving Salesforce, Jira, Pipedrive, & Shopify, and other apps.

Reduce process deviations and ensure data consistency across your enterprise.

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Business Intelligence

Fine-Tune your CX Ops with
Powerful Analytics

Gain deeper visibility into customer interactions and build your own personalized reports and dashboards. Track KPIs that are important to your business and make data-driven decisions.

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Compliance and Security

Trust in Top-Level
Enterprise Security

Secure help desk data with data encryption at transit and rest. Decrease the risk of unauthorized access with security features like 2FA and audit logs.

HappyFox adopts Industry accepted security & privacy frameworks with GDPR, SOC 2 Type II, and CCPA certifications.

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AI-Driven Customer Service

Reduce Agent
Workload with AI

HappyFox Chatbot is a custom-built bot solution designed for enterprise customer support. Our AI-Chatbot will help you deflect tickets and reduce support volume.

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Get Enterprise-grade onboarding, support, and
customization for global organizations

Personalized Onboarding

Setting up HappyFox Help Desk for the first time? Get dedicated onboarding assistance and resources.

Help Desk Migration

Currently on another Help Desk tool? We offer full support to help you plan, test, and migrate.

24/7 Priority Support

Our enterprise customers receive dedicated support from a team of expert Customer Success Managers.

Data Residency

Choose between US/EU for hosting your help desk and ticketing data.

Uptime SLA

Enterprise pricing plan customers get an around-the-clock uptime SLA with a near 99.9% guarantee.

Streamlined Access

Centralize and unite administration business Ops with SAML SSO, Active Directory sync.

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Best-in-class enterprise customer
service software suite

See why 10,000+ companies have chosen HappyFox