Market Leadership in Help Desk
HappyFox consistently ranks as the leading customer service platform by independent software reviewers like PC mag, G2 Crowd, and Capterra.
Get support requests from multiple channels - Email, Phone, API, Ticket Forms, Chat, Slack,
Microsoft Teams, etc. Maintain performance standard with inbuilt Service Level Agreements (SLA)
Build a branded, multi-lingual, mobile-responsive, enterprise-grade Support Center using a no-code drag and drop builder.
With HappyFox we have a specialized partner, whose vast customer portfolio across multiple industries, sees and knows the next “big thing” in customer support, and integrates this into a compact and cost-effective solution, saving considerable effort, time and cost for us.
Automate routine support tasks with custom workflows – no code needed. Build cross-product
automation involving Salesforce, Jira, Pipedrive, & Shopify, and other apps.
Reduce process deviations and ensure data consistency across your enterprise.
Gain deeper visibility into customer interactions and build your own personalized reports and dashboards. Track KPIs that are important to your business and make data-driven decisions.Learn More
Compliance and Security
Secure help desk data with data encryption at transit and rest. Decrease the risk of unauthorized
access with security features like 2FA and audit logs.
HappyFox adopts Industry accepted security & privacy frameworks with GDPR, SOC 2 Type II, and CCPA certifications.
AI-Driven Customer Service
HappyFox Chatbot is a custom-built bot solution designed for enterprise customer support. Our AI-Chatbot will help you deflect tickets and reduce support volume.Learn More
Setting up HappyFox Help Desk for the first time? Get dedicated onboarding assistance and resources.
Help Desk Migration
Currently on another Help Desk tool? We offer full support to help you plan, test, and migrate.
24/7 Priority Support
Our enterprise customers receive dedicated support from a team of expert Customer Success Managers.
Choose between US/EU for hosting your help desk and ticketing data.
Enterprise pricing plan customers get an around-the-clock uptime SLA with a near 99.9% guarantee.
Centralize and unite administration business Ops with SAML SSO, Active Directory sync.
See why 10,000+ companies have chosen HappyFox