Free white-glove migration
Bring your support history and workflows to HappyFox with free white-glove migration. Included with any annual HappyFox Help Desk subscription.
Explore free migration
Trusted by Industry-Leading Companies
See these features at work.
“It has made us far more efficient and has eliminated duplicate work, missed emails, etc.”
“The efficiency and clarity it brought to our IT support and business intelligence processes have allowed us to significantly reduce ticket volumes…”
“Our customers love that they can see all the tickets for their site and comment.”
Keep your help desk easy to run.
“Intuitive. Easy to use. Easy to learn to admin.”
“HappyFox has not just been a tool; it's been a game-changer for Sonny's BBQ. The efficiency and clarity it brought to our IT support and business intelligence processes have allowed us to significantly reduce ticket volumes while improving our operational insights. This isn't just about solving IT issues; it's about elevating the entire brand's operational excellence.”
Switch help desks. We’ll handle the move.
Mapping through cutover
Our team handles mapping, workflow setup, test migration, validation, and cutover.
Support after launch
Training and 30 days of migration stabilization after launch are included.
Bring new agents up to speed.
“With the training center mixed with team demos and instructional videos we continue to add new users and no training issues have come up.”
Frequently asked questions about HappyFox Help Desk
What is help desk software?
Help desk software centralizes customer or employee requests from email, chat, phone, social media, web forms, and support portals into trackable tickets. Teams can route work, manage SLAs, automate actions, share knowledge, and follow requests through resolution.
How much does help desk software cost?
Pricing depends on team size, required features, and support volume. HappyFox offers agent-based plans for smaller teams and unlimited-agent options for larger organizations.
Can one help desk support customer service and internal teams?
Yes. HappyFox can be configured for customer support, IT, HR and employee support, or facilities and operations using separate forms, queues, SLAs, workflows, permissions, and knowledge bases.
How long does implementation take?
Implementation time depends on data migration, integrations, workflow complexity, and the number of teams involved. Every customer receives onboarding support, with guided configuration and migration matched to the deployment.
Is HappyFox suitable for small businesses and enterprises?
HappyFox supports structured, scalable support operations for small businesses and enterprises. Agent-based plans start at $24 per agent per month, while unlimited-agent pricing is available for larger teams. Customers range from fast-growing SaaS companies to universities, healthcare providers, and global logistics firms.