Start with prebuilt agents
Choose agents designed for concrete support jobs instead of building every workflow from scratch.
Start with proven support agents.
Deploy without code
Onboard an agent and put it to work without maintaining a complex flow builder.
Request the agent you need
Bring HappyFox a support scenario when the existing catalog does not cover it.
Support productivity
Duplicate Ticket Notifier
Drafts private notes with potential duplicate tickets recently raised by a contact and tags the ticket.
- Productivity
- Triage & Detection
Ecommerce & order management
Shopify Return Policy Checker
Analyzes return requests against the return-policy window and confirms whether the request is valid.
- Order Management
- Compliance & Security
Account management
Churn Risk Detector
Analyzes tickets for dissatisfaction or potential churn and tags them for faster retention work.
- Account Management
- Customer Health
Triage, detect, improve, and empower.
Triage
Categorize, route, and prioritize incoming tickets so the right work reaches the right team.
Detect
Spot duplicates, sentiment changes, missing context, and urgent issues before they escalate.
Improve
Use interaction context to refine the actions agents take inside support workflows.
Empower
Move repetitive work off the queue so people can focus on complex customer issues.
Outcome pricing plans
Outcome pricing
HappyFox Autopilot
Pay for successful actions completed by your AI agents.
AnnualFrom $0.02per successful action
- Credits track completed AI-agent actions
- No per-seat pricing
- Start with prebuilt support agents
Frequently asked questions about Autopilot
How is customer data protected in HappyFox Autopilot?
HappyFox encrypts data in transit using HTTPS/TLS and at rest using AES-256. Autopilot records agent actions in its activity log, and Supervised Mode lets administrators review actions before they are applied. Security controls vary by product and plan. Review our data security guide and Privacy Policy, or contact us about your data-handling requirements.
What are AI agents in HappyFox Autopilot?
Autopilot AI agents perform actions on support tickets, including triaging issues, tagging tickets, updating fields, and identifying duplicates. They use ticket context to act dynamically instead of relying only on predefined rules.
How do AI agents differ from chatbots or rule-based systems?
Autopilot agents work behind the scenes inside the help desk. They interpret ticket content, sentiment, and business context before taking an action, while chatbots converse directly and traditional rules follow predefined conditions.
How does Autopilot pricing work?
Autopilot uses credits for completed AI-agent actions. HappyFox currently publishes pricing as low as $0.02 per successful action.
Can I monitor and control what AI agents do?
Yes. Agent actions appear in the ticket timeline and AI Agent Activity Log with ticket links, status, and timestamps. Supervised Mode lets administrators review or approve actions before they are applied.