HappyFox - the perfect ZenDesk alternative.

Are you looking for a helpdesk that’s incredibly easy to use, does its job admirably well,
comes with no hidden costs and is affordable?

HappyFox vs Zendesk: Top Plans comparison
Zendesk

Enterprise Plan

agents/year

HappyFox

Mighty Plan

agents/year

Your savings with
HappyFox

agents/year

HappyFox offers more features & value even at lower-priced plans.
Know more
Zendesk was not flexible and grossly overpriced.

Deron D,
Executive, M4Research

Better Ticketing Experience

HappyFox keeps everything simple. No complicated jargon or lengthy workarounds.

You’ll be surprised how easy it is to transition to HappyFox when switching from a mailbox. Just like an email, you can add CCs, reply-to, forward and even pin tickets. In addition, you can categorize your tickets, choose between a card-based view or a listview, perform quick actions, preview tickets and more.

As per user ratings on G2 Crowd, HappyFox user experience is better than Zendesk! It’s seamless, its simple and it works.

Ticketing Experience
Includes Essential Features

Includes Essential Features

Unlike most other helpdesks, even the most basic HappyFox plan is extremely capable. We don’t believe in charging more for essential features, and that includes security.

Our lowest priced plan includes all essential features including IP-based restriction, two-factor authentication, support for multiple brands, automation suite, and more.

Our higher-priced plans include entire new solutions such as Task Management and Asset Management. HappyFox offers unmatchable value no matter what plan you choose!

Customizable Help Desk

By being flexible and customizable, HappyFox fits really well as customer facing help desk or internal helpdesk.

Unlike Zendesk, our application supports your workflow; not define it. Right from customizing priorities, statuses, dashboards to allowing access to features via custom roles and permissions, you can choose what’s right for you! And that's why users on G2 Crowd feel that HappyFox is more flexible and customziable when compared to Zendesk.

This makes HappyFox a great fit for all industry verticals and also different departments within any organization.

Customizable Helpdesk
Straightforward Pricing

Straightforward Pricing

What are add-on packs? Hint: See Zendesk pricing

HappyFox has no hidden add-on costs. Our pricing structure is transparent; our product complete. You get all the features that are included in your plan. We don’t believe in locking important features behind additional payment walls like add-ons. You get a multilingual knowledge base, customizable roles and permissions, support for multiple brands, contact management portal and more - included by default in all the plans.

Personal Support

We offer free support through multiple channels to all our customers - no matter what plan you subscribe to or the number of agents you have. What sets us apart from our competitors, however, is our approach to support.

Our product specialists will personally onboard you to ease your transition to HappyFox. Also, it’s extremely easy for our technical support team to connect you with our QA and development teams to handle escalations. No matter how difficult your request is, we are committed to helping you find a solution. And we mean it. Our YTD CSAT score of 96% is a testament to our personalized approach to support.

Personal Support

Have a few minutes?

Get a one-on-one demo, that's quick and focused on your needs.

Pricier is not necessarily better.

At $39, HappyFox Mighty Plan offers more than the Zendesk Enterprise Plan does at $125

HappyFox
Star

4.5

$39

per agent/month

Mighty Plan

Multi Brand

Included

Custom Ticket Status

Included

SLA management with work schedule

Included

Custom Roles & Permissions

Included

SAML SSO

Included

IP Restriction

Included

Multilingual Knowledge Base

Included

Internal (agent-only) Knowledge Base

Included

Dependent Custom Fields

Included

Contact List & Management

Included

Training

Free. Also includes in-app training module.

Zendesk
Star

4.0

Available only in $125 agent/month plan

Not Available

Available only in $59 agent/month plan

Available only in $125 agent/month plan

Available only in $59 agent/month plan

Available only in $125 agent/month plan

Add-on

dollor

Add-on

dollor

Add-on

dollor

Add-on

dollor

Costs extra

Why Customers Prefer HappyFox Over Zendesk

Ease of use

Ease of use

The intuitive interface of HappyFox is quite a convenience compared to the “Learn it to use it” Zendesk interface.

Support – Unmatched!

Support – Unmatched!

No matter what your chosen plan is, the size of your business is, or number of agents is, you get an impartial support, at no extra cost!