Conversational AI Assistant
Understand employee questions and suggest relevant answers.




Understand employee questions and suggest relevant answers.
Manage knowledge sources and ticketing integrations in one place.
Make Assist AI available to employees after configuration.
Grant access through a secure authorization flow.
Assist AI gives employees conversational access to IT and HR support inside Microsoft Teams using connected knowledge and ticketing workflows.
Assist AI can suggest relevant answers from organizational knowledge sources configured by an administrator.
When a question requires human support, employees can create a ticket without leaving Microsoft Teams.
The request can move into a supported ticketing workflow with available conversation context for a service agent.