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Starter

$

29

/mo

Unlimited Agents
500 Chats per month

Most Popular

Growth

$

49

/mo

Unlimited Agents
1,000 Chats per month

Scale

$

149

/mo

Unlimited Agents
5,000 Chats per month

Scale Plus

$

299

/mo

Unlimited Agents
20,000 Chats per month

Get 2x chats when you pay annually!

Compare Live Chat Plans +

  • Starter
  • Growth
  • Scale
  • Scale plus
  • Core Features
  • Departments
  • 6
  • Unlimited
  • Unlimited
  • Unlimited
  • Custom Pre-Chat Fields
  • 2
  • 10
  • 10
  • 10
  • Visitor Tracking
  • Custom Visitor Tracking Filters
  • 25 Filters
  • 25 Filters
  • 25 Filters
  • 25 Filters
  • Proactive Chats
  • SMS to Chat
  • 1 Phone Number
  • 3 Phone Numbers
  • 3 Phone Numbers
  • 3 Phone Numbers
  • Live Typing Preview
  • Live Translation
  • Chat Barge-In
  • Chat Routing & Queueing
  • Single Sign-on (Azure, Google, SAML, & more)
  • Reporting & Analytics
  • Last 180 Days
  • Last 180 Days
  • All Time
  • All Time
  • All Time
  • Chat History
  • 3 Years
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Offline Messages
  • Canned Responses
  • Triggered chats
  • Email Transcripts
  • Message Read Receipts
  • Tags
  • Transfer Chats
  • Monitoring Chats
  • Chat Ratings
  • Send Files Over Chat
  • Visitor Blocking
  • Work Hours
  • Geofencing
  • REST API
  • Chat Widget
  • Widget Profiles
  • 1
  • 5
  • Unlimited
  • 10
  • Unlimited
  • Look & Feel
  • Multi-lingual Support
  • Customize with JS SDK
  • Mobile-Friendly UI
  • Add-ons
  • iOS
  • Android
  • Mac
  • Windows
  • Security
  • 256-bit Encryption
  • Two-Factor Authentication
  • Customer Support
  • Email Support (PST)
  • 8 AM-5 PM (Mon-Fri)
  • 5 AM-5 PM (Mon-Fri)
  • 5 AM-5 PM (Mon-Fri)
  • 24 / 7
  • Live Chat Support (PST)
  • 8 AM-5 PM (Mon-Fri)
  • 5 AM-5 PM (Mon-Fri)
  • 24 / 7
  • 24 / 7
  • 24 / 7
  • Phone Support (PST)
  • 5 AM-5 PM (Mon-Fri)
  • 5 AM-5 PM (Mon-Fri)
  • 5 AM-5 PM (Mon-Fri)
  • Third-party Integrations
  • Facebook Messenger
  • HubSpot CRM
  • HubSpot Marketing
  • Salesforce
  • SugarCRM
  • Microsoft Dynamics CRM
  • Shopify
  • WordPress
  • Google Analytics
  • HappyFox Help Desk
  • Pipedrive CRM
  • Slack
  • Zapier
  • Segment
  • Mailchimp
  • Magento
  • Magento 2
  • WooCommerce
  • BigCommerce
  • Mixpanel
  • Zendesk
  • Help Scout
  • join.me

Frequently Asked Questions

Can existing customers migrate to the new pricing plans? icon

Yes. Existing customers can opt in to the new pricing plan starting from April 2020.

What happens when I’ve crossed the chat limit? icon

While all plans allow unlimited agents, they are limited by the number of chats allowed per month. Once you reach the limit as per your plan, we will send you a notification to update your plan within the next 3 business days. If you prefer not to upgrade the chat widget will stop appearing on your website until the next billing cycle or until you upgrade to a higher plan.

Can I pay for additional chat volume? icon

We recommend that you upgrade to a higher plan or switch to annual billing. If you are already on the highest plan you can get more chat volume at $99/mo for every additional 10,000 chat.

What do you mean by unlimited agents? icon

All plans allow unlimited agents. This means you can add any number of staff in your corporate domain. For example, if happyfox.com is your email domain, anyone with that email address can be invited as an agent.

How can I change my plan? icon

Simply request our Customer Support team to upgrade/downgrade your plan. The change would take effect on the next monthly billing cycle and the subscription amount would be revised accordingly.

Do you offer a trial? icon

Yes. We offer a 14-day trial of our Growth plan. Feel free to request a demo to determine if HappyFox Chat is the right fit for your organization. Once we identify your needs, we'd be happy to set up a trial account where you can configure your proof of concept.

Do you offer discounts for non-profits or educational institutions? icon

We offer a 10% discount on annual subscriptions on any plan.

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