Do you offer a trial?

Yes. We offer a 14-day trial of our Growth plan. Feel free to request a demo to determine if HappyFox Chat is the right fit for your organization. Once we identify your needs, we'd be happy to set up a trial account where you can configure your proof of concept.

Do you offer discounts for non-profits or educational institutes?

We offer a 10% discount on annual subscriptions on any plan.

What do you mean by unlimited agents?

All plans allow unlimited agents. This means you can add any number of staff in your corporate domain. For example, if happyfox.com is your email domain, anyone with that email address can be invited as an agent.

Can existing customers migrate to the new pricing plans?

Yes. Existing customers can opt in to the new pricing plan starting from January 2020.

What happens when I’ve crossed the chat limit?

While all plans allow unlimited agents, they are limited by the number of chats allowed per month. Once you reach the limit as per your plan, we will send you a notification to update your plan within the next 3 business days. If you prefer not to upgrade the chat widget will stop appearing on your website until the next billing cycle or until you upgrade to a higher plan.

Can I pay for additional chat volume?

We recommend that you upgrade to a higher plan or switch to annual billing. If you are already on the highest plan you can get more chat volume at $99/mo for every additional 10,000 chat.

How can I change my plan?

Simply request our Customer Support team to upgrade/downgrade your plan. The change would take effect on the next monthly billing cycle and the subscription amount would be revised accordingly.

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Existing HappyFox Helpdesk Customers

Add HappyFox Web Messaging to your existing plan

Already on HappyFox Help Desk? Expand your support capabilities with HappyFox Web Messaging as a seamless add-on to your existing subscription. No migration needed, no disruption to your current workflows.

Add-on starting at

$19/agent/mo

Added to your existing HappyFox Helpdesk subscription

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