Instant gratification
Respond to customers in real time with HappyFox Chat. Keep the conversation in context while your team helps resolve their questions.
Be on the same page. Always.
Bring customer context into each chat. CRM, ecommerce, and help desk integrations give agents access to information such as previous conversations and shopping history.
Continue conversations
Refer to earlier conversations when a customer returns. Pick up where the last chat ended rather than asking the same questions again.
Record. Review. Resolve.
Review conversation data and chat metrics to understand what happened and identify ways to improve support.
Connect support and sales
Connect live chat with your sales CRM so support and sales teams can work with customer context during conversations.
Give customers a record
Send chat transcripts so customers can refer back to the answers and next steps discussed with your team.
Continue to the Live Chat overview or explore desktop, mobile, and web apps.