Service Desk Integrations | HappyFox

HappyFox Service Desk integrations

Connect your business tools.

Assist AIDeliver employee support in Slack and Microsoft Teams.

WorkflowsAutomate repeatable service processes.

Microsoft Entra IDConnect identity and contact information.

Custom SAMLUse a custom SAML identity provider.

AzureConnect Microsoft identity services.

Google WorkspaceUse Google Workspace identity for access.

DialpadConnect service work with Dialpad.

Azure DevOpsConnect IT service and development work.

AsanaCreate and link Asana tasks from Service Desk tickets, then keep task details and updates connected.

GitHubCreate, link, and track GitHub issues from Service Desk while synchronizing ticket and issue updates.

GitLabCreate GitLab issues from tickets, track issue progress, and keep support and engineering teams in sync.

Google AppsLet admins, agents, and requesters access Service Desk with their Google Apps credentials.

Jamf ProSync Apple device details from Jamf Pro and show requester device context inside Service Desk tickets.

JiraCreate or link Jira issues from Service Desk tickets and follow issue details and progress in one place.

LogMeIn RescueStart remote support sessions and keep session and troubleshooting information with the service request.

Microsoft DynamicsBring Dynamics 365 requester details into Service Desk and synchronize tickets with cases and contacts.

OktaManage secure Service Desk access for admins, agents, and requesters through Okta single sign-on.

OneLogin SSOLet admins, agents, and requesters access Service Desk using their OneLogin credentials.

PagerDutyCreate and manage PagerDuty incidents from Service Desk tickets while keeping incident activity visible.

SmartSigninGive admins, agents, and requesters secure Service Desk access through SmartSignin single sign-on.

SurveyMonkeyCreate and send SurveyMonkey surveys from Service Desk to collect feedback from requesters.

WrikeCreate and link Wrike tasks from tickets, view task details, and synchronize updates with Service Desk.

ZapierConnect Service Desk with other applications using triggers that create tickets or run actions from ticket updates.