Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
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Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
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E-books & Guides Resources to reinvent your customer service experience.
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Integrate with Aircall to unify your help desk and call center. Receive inbound calls and make outbound calls from HappyFox. Track your phone conversations using tickets created automatically against the right team!
Streamline and unify omni-channel customer support using HappyFox
Experience the full-blown functionality offered by Aircall using the handy dialer within HappyFox. Dial and receive calls without leaving your help desk.
HappyFox creates tickets for all your Aircall conversations - inbound, outbound and even missed
What's even better? The ticket contains a summary of the call details along with the call recording - a truly seamless help desk and call center experience.
Associate an Aircall number with a HappyFox category to track an issue with the correct team. Track your sales, billing queries and generic support queries separately.