Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Integrate with Aircall to unify your help desk and call center. Receive inbound calls and make outbound calls from HappyFox. Track your phone conversations using tickets created automatically against the right team!
Experience the full-blown functionality offered by Aircall using the handy dialer within HappyFox. Dial and receive calls without leaving your help desk.
HappyFox creates tickets for all your Aircall conversations - inbound, outbound and even missed
calls.
What's even better? The ticket contains a summary of the call details along with the
call recording - a truly seamless help desk and call center experience.
Associate an Aircall number with a HappyFox category to track an issue with the correct team. Track your sales, billing queries and generic support queries separately.
