HappyFox Help Desk vs Freshdesk Support
HappyFox Help Desk
Freshdesk Support
Overall Score
4.6 / 5
4.4 / 5
Meets Requirements
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Ease of Doing Business With
Product Direction (% positive)
The ratings above are based on user reviews on G2 Crowd as of July 4, 2019.
WHY Happyfox?
Handle all inbound requests in one place
Several email inboxes? No problem. Multiple social media accounts? Easy! No hidden costs or add-ons like in Freshdesk.
Learn more →Let your data speak with custom reports
Capture trends and measure team productivity in realtime. Offers a superior user interface than Freshdesk.
Learn more →Respond quickly and consistently
View, reply and repeat. G2 Crowd users rate HappyFox as more flexible and customizable than Freshdesk.
Learn more →Easy on admins, easy on agents
Customize and personalize for maximum productivity. More flexible and configurable than Freshdesk.
Learn more →NOT CONVINCED YET?
“With HappyFox we have a specialized partner, whose vast customer portfolio across multiple industries, sees and knows the next "big thing" in customer support, and integrates this into a compact and cost-effective solution, saving considerable effort, time and cost for us. In short, it allows us to focus on happy customers – the rest we leave to HappyFox.”
Director, Global Technical Support
“One of my key clients is now receiving 95% of support tickets being responded to within 2 hours. They are impressed! This is something I have not been able to demonstrate before.”
Director, FatcatIT
