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Price and great customer service helped us choose HappyFox

Dwayne Sanders, Edmac


Take a 30-day free trial. No credit card required.



$

per staff / month



MIGHTY
Fully Loaded Enterprise Plan


$

per staff / month


YOUNG
Startup Friendly Economy Plan

*All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.

Sign up for a free trial
MIGHTY
YOUNG
ticket management
Ticket categories

Unlimited

10

1
Attachment Store (GB)
50
25
2
Import contacts
 
Canned Actions (Macros)
 
Agent Collision
 
Round Robin Assignment
 
 
SLA management
 
 
Contact groups
 
 
Support center
Self-Service-Knowledge Base



Community Forums
 
reporting
Dashboard



Ticket filters
 
Export tickets to CSV and Excel
 
Advanced Analytics
 
Reports on custom fields
 
Scheduled Reports
 
 
Reporting as a service
 
 
Reports on SLA Performance
 
 
Security
Role based security



SSL certificate hosting(custom domain)
 
Single sign-on (Google Apps/SAML)
 
 
IP based restriction
 
 
Support
On-boarding/Migration Assistance



24 x 7 Email Support
Phone Support
24 * 5 (Mon - Fri)
 
 
Personalized Help desk
Customisable Status/Priority

Custom Notification Email Templates
Custom Fields
 
Custom URL
 
Favicon/Application name
 
Footer Section customization
 
Customer/Staff panel customization
 
Integrations
Facebook Integration

3 Pages

2 Pages

 
CRM Integration
 
Phone Integration
 
Live Chat Integration
 
Invoicing Integration
 
Survey Integration
 
API
 
Screencast Integration
 
Remote desktop integration
 
 
Webhooks integration
 
 
Ecommerce integration
 
 
API Professional Support
 
 
Pricing
Pay annually

$29 per staff / month

$19 per staff / month

$9 per staff/month
Pay monthly
$39 per staff / month
$29 per staff / month
$14 per staff/month
NO CREDIT CARD REQUIRED

Who are helpdesk staff ?

Support staff and agents who will be actively managing and responding to tickets raised by contacts

What are categories ?

Categories allow you to separate incoming requests into dedicated ticket queues. Link your corporate mail box and have incoming mails converted to tickets.

What happens at the end of the 30-day trial?

To continue using a HappyFox paid plan after the 30 day trial period, you will need to purchase a monthly subscription of your desired plan using credit card or you can also request our sales team to send you an invoice.

How can I change my plan?

Simply make a request to our Customer Support team to upgrade/downgrade your plan. The change would take effect on the next monthly billing cycle and the subscription amount would be revised accordingly.

What are your billing cycles and payment options?

You can choose between month-to-month and annual billing. We accept payments using VISA, Mastercard and American Express credit cards or you can also request us for an invoice.