Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
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$ $ for $ agents / year
Most Popular
$ $ for $ agents / year
Basic $29/mo
Team $49/mo
Pro $69/mo
Enterprise PRO $89/mo
Ticket Management
Customer Management
Help Desk Automation
Support Center
Help Desk Reporting
Security
Support
Third Party Integrations
Inbuilt Integrations
Mobile
* Planned
# Only with custom domain
Support agents (help desk staff) who will be actively managing and responding to tickets raised by contacts.
Categories allow you to separate incoming requests into dedicated ticket types that can be distributed to a specific team, have unique SLA requirements, and produce insightful metrics.
You can upgrade your plan at any point in time. However, if you want to downgrade, you can do it at the end of the current billing cycle. You may also write to [email protected] or contact your Account Executive.
Yes. We encourage you to request a demo to determine if HappyFox Help Desk is the right fit for your organization. Once we identify your needs, we'd be happy to provide access to a trial account where you can configure your proof of concept.
We offer a 10% discount on annual subscriptions on any plan.
We offer a monthly, annual and 2-year savings plan (paid upfront).
Turn insight into advantage with cross-functional reports & dashboards.
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