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Simple and Affordable Help Desk Software.



$

per staff / month


MIGHTY

BEST VALUE



$

per staff / month





$

per staff / month



ENTERPRISE
MIGHTY
FANTASTIC
ENTERPRISE
ticket management
Ticket Categories

Unlimited

Unlimited

Unlimited
Attachment Store (GB)
50
200
500
Import Contacts
Canned Actions (Macros)
Agent Collision
Round Robin Assignment
SLA Management
Contact Groups
Automatic Time Tracker
Satisfaction Surveys
 
SLA Breach Notification
 
Lite Users *
 
 
Support Center
Self-Service Knowledge Base
Internal Knowledge Base
Community Forums
Multi-branding with Custom Domain
3 brands
5 brands
10 brands
Multi-lingual Knowledge Base
 
Multi-brand Help Desk with SSL Support
 
Reporting
Dashboard
Ticket Filters
Export tickets to CSV or Excel
Build your Own Reports
Reports on Custom Fields
Scheduled Reports
Reports on SLA Performance
Ticket Life Cycle Reports
Smart Rule Metrics
 
Satisfaction Survey Reporting
 
Custom Dashboard
 
Security
Role Based Security
SSL Certificate Hosting (Custom Domain)
Single Sign-on (Google Apps/SAML)
IP Based Restriction
Your Own Single Sign-on (JWT)
 
Digitally Signed Emails (DKIM) *
 
Password Policy Management
 
 
Support
Migration Assistance
24 / 7 Email Support
Live Chat Support (PST)
8 AM-5 PM (Mon-Fri)
5 AM-5 PM (Mon-Fri)
24 / 7
Phone Support (PST)
8 AM-5 PM (Mon-Fri)
8 AM-5 PM (Mon-Fri)
5 AM-5 PM (Mon-Fri)
Customizable Support Widget
EU Data Center Hosting (optional)
 
Uptime SLA
 
 
Customizations
Customisable Status/Priority
Custom Notification Email Templates
Custom Fields
Code Editor for Support Center
Custom Domain Mapping
Third Party Integrations
Facebook Integration

3 Pages

5 Pages

7 Pages
Twitter Integration
2 Accounts
5 Accounts
7 Accounts
CRM Integration
Live Chat Integration
Invoicing Integration
Survey Integration
Screencast Integration
HelpStack Mobile SDK
Phone Integration
Remote Desktop Integration
Ecommerce Integration
Microsoft Dynamics CRM (Online and
On-Premise)
 
Send SMS
 
Inbuilt Integrations
REST API
Embeddable Widget
Webhooks Integration
Pricing
Pay Annually (min. 3 staff)

$29 per staff / month

$49 per staff / month

$69 per staff / month
Pay Monthly (min. 3 staff)
$39 per staff / month
$59 per staff / month
$79 per staff / month
* Planned