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Free 30-Day Trial. No Credit Card Required



$

per staff / month


POPULAR

BEST VALUE



$

per staff / month


MIGHTY


$

per staff / month





$

per staff / month



ENTERPRISE
START YOUR FREE TRIAL

Free trial starts with the MIGHTY plan.

All plans come with SSL security, unlimited tickets, smart business rules, knowledge base,
multilingual support, rich text formatting in tickets and iOS & Android apps.

MIGHTY
FANTASTIC
ENTERPRISE
ticket management
Ticket Categories

10

Unlimited

Unlimited

Unlimited
Attachment Store (GB)
25
50
200
500
Import Contacts
Canned Actions (Macros)
Agent Collision
Round Robin Assignment
 
SLA Management
 
Contact Groups
 
Automatic Time Tracker
 
Satisfaction Surveys
 
 
Lite Users *
 
 
 
Support Center
Self-Service Knowledge Base
Internal Knowledge Base
Community Forums
Multi-branding with Custom Domain
 
3 brands
5 brands
10 brands
Multi-lingual Knowledge Base
 
 
Multi-brand Help Desk with SSL Support
 
 
Reporting
Dashboard
Ticket Filters
Export tickets to CSV or Excel
Build your Own Reports
Reports on Custom Fields
Scheduled Reports
 
Reporting as a Service
 
Reports on SLA Performance
 
Ticket Life Cycle Reports
 
Smart Rule Metrics
 
 
Satisfaction Survey Reporting
 
 
Custom Dashboard
 
 
Support Center Reporting *
 
 
Custom Fields Breakdown in Reports *
 
 
iPad Reporting App *
 
 
 
Security
Role Based Security
SSL Certificate Hosting(Custom Domain)
 
Single Sign-on (Google Apps/SAML)
 
IP Based Restriction
 
Your Own Single Sign-on(JWT)
 
 
Digitally Signed Emails (DKIM) *
 
 
Support
On-boarding/Migration Assistance
On-boarding
Basic
4 hrs Free On-boarding
8 hrs Free On-boarding
Professional
24 / 7 Email Support
Phone Support **
 
8 AM-5 PM (Mon-Fri)
8 AM-5 PM (Mon-Fri)
5 AM-5 PM (Mon-Fri)
Live Chat Support **
8 AM-5 PM (Mon-Fri)
8 AM-5 PM (Mon-Fri)
5 AM-5 PM (Mon-Fri)
24 / 7
Customizable Support Widget
 
API Professional Support
 
EU Data Center Hosting (optional) *
 
 
Uptime SLA *
 
 
 
Customizations
Customisable Status/Priority
Custom Notification Email Templates
Custom Fields
Code Editor for Support Center
Custom Domain Mapping
 
Third Party Integrations
Facebook Integration

2 Pages

3 Pages

5 Pages

7 Pages
Twitter Integration
1 Account
2 Accounts
5 Accounts
7 Accounts
CRM Integration
Phone Integration
 
Live Chat Integration
Invoicing Integration
Survey Integration
Screencast Integration
HelpStack Mobile SDK
Remote Desktop Integration
 
Ecommerce Integration
 
SMS Integration *
 
 
Inbuilt Integrations
REST API
Embeddable Widget
Webhooks Integration
 
Pricing
Pay Annually

$19 per staff / month

$29 per staff / month

$49 per staff / month

$69 per staff / month
Pay Monthly
$29 per staff / month
$39 per staff / month
$59 per staff / month
$79 per staff / month
NO CREDIT CARD REQUIRED
* Features coming in late 2015
** PST time zone

Who are helpdesk staff ?

Support staff and agents who will be actively managing and responding to tickets raised by contacts.

What are categories ?

Categories allow you to separate incoming requests into dedicated ticket queues. Link your corporate mail box and have incoming mails converted to tickets.

What happens at the end of the 30-day trial?

To continue using a HappyFox paid plan after the 30 day trial period, you will need to purchase a monthly subscription of your desired plan using credit card or you can also request an invoice.

How can I change my plan?

Simply make a request to our Customer Support team to upgrade/downgrade your plan. The change would take effect on the next monthly billing cycle and the subscription amount would be revised accordingly.

What are your billing cycles and payment options?

You can choose between month-to-month and annual billing. We accept payments using VISA, Mastercard and American Express credit cards or you can also request an invoice.

Any special discounts?

Educational Institutions and Non-Profit Organizations can avail special discounts by contacting us today.