HappyFox customers use these features everyday
- Features not in Kayako
Agent Collision detection
Mark Comments as Answers in Forum
HappyFox is the simplest of all the ticketing systems around. I will never use any other system ever!
Why pay a hefty premium to Kayako to protect your secure information? All plans in HappyFox are SSL enabled and you can be sure your information is always secure instead of having to worry about security or pay a premium to protect your information on Kayako.
Kayako is a help desk that comes with features that are difficult to use, provided you find them first. It takes time to get started on and even longer to understand the usability of their interface. HappyFox tackles the problem of usability with a highly intuitive interface that your agents can get started on in a jiffy.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
How quickly can you get your support staff to learn SQL? Because if they don’t know SQL, you can bid adieu to even your basic reports. Kayako expects you to query your database with SQL to generate reports as opposed to the simple report generation on HappyFox.
Switch from Kayako to HappyFox, the best Kayako Alternative and save on cost, time and effort.