Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Wrike offers flexible project tracking for project teams. By integrating Wrike with HappyFox, you can manage Wrike tasks, view details of any task quickly, and boost productivity across different teams.
Connect your customer support team to your product, engineering, sales, or professional service teams and share valuable customer feedback with your entire company.
Automatically transform HappyFox tickets into development work items, keep track of progress from HappyFox, notify team members on advances or delays, and update your customers.
Transfer customer feedback tickets back into Wrike, instantly transforming them into valuable insights that your product team can work upon.
Send relevant feedback from prospects to the sales team and create tasks for the sales team directly from within HappyFox to make sure your users and prospects are getting the best possible service and experience.
Easily create or link Wrike tasks to existing HappyFox tickets. You have an option to keep the issue and the ticket in sync.
Track task progress directly from HappyFox. View task information such as title, description, due date, custom fields, etc.
Sync Wrike task comments and HappyFox ticket updates. All changes in either of the products are synced with the other. Tickets can also be auto-closed when a linked task is marked complete.
Get a 360 view of your project progress using HappyFox BI. Combine and blend data from different sources and create cross-functional reports. Save time and put those insights into action effectively.
Learn more about BI for Wrike
