Integrate FreshBooks with HappyFox Help Desk
Simplify your support workflow by connecting your help desk with FreshBooks' invoicing capabilities. This integration enables teams to track time, manage projects, and generate invoices directly from support tickets, streamlining billing for customer support services.
What This Means For Your Teams
Support Managers
monitoring time spent on customer requests and maintain accurate billing records
Customer Service Teams
tracking support hours directly within ticket interface
Billing Specialists
generating accurate invoices based on logged support time
Project Managers
mapping support tickets to specific client projects
Time Tracking
- Record time entries on HappyFox tickets
- Lists pertinent tasks for time logging
- View time data in FreshBooks Timesheet
- Consistently update time spent into FreshBooks
Project Integration
- Map HappyFox tickets to FreshBooks projects
- Link time logs to specific projects
- Synchronize time logs between accounts
- Access customer information within tickets
Invoicing Capabilities
- Record invoice for time spent from ticket screen
- Easily convert tracked time into invoices
- Respond to tickets and capture invoice
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