Forrester Total Economic Impact study

The economic impact of Help Desk.

$1.64 million

Productivity gains from automatic ticket resolution.

$1.5 million

Cost savings through faster resolution times.

$430,000

Savings from accelerated agent onboarding.

Sonny's BBQ
“HappyFox has not just been a tool; it's been a game-changer for Sonny's BBQ. The efficiency and clarity it brought to our IT support and business intelligence processes have allowed us to significantly reduce ticket volumes while improving our operational insights.”
Joshua GravelyInformation Technology Manager, Sonny's BBQ
Dartmouth University
“Transitioning to HappyFox was transformative, streamlining our workflow and expediting response times for facilities-related repairs. With top-notch customer service, we enthusiastically recommend HappyFox for asset and service management optimization.”
Justin GereManager, IT Operations, Dartmouth University
North Country Healthcare
“We could craft our experiences around each of our departments so that the platform worked for them. Our ability to grow and change within our pricing tier was also something that was better than most of the other platforms out there.”
William HammondSystems Analyst, North Country Healthcare
Improved Racing
“We really like how easy it is to have multiple brands and separate email categories with their own emails and email signatures. It has made us far more efficient and has eliminated duplicate work, missed emails, etc.”
Michael IhnsPresident, Improved Racing

Return on investment over three years
401%
Net present value
$3.3M
Payback period
<6 months
Total benefits realized
$4.2M