Integrate LogMeIn Rescue with HappyFox Help Desk
Transform your customer support experience by providing instant remote assistance directly from your HappyFox tickets. The integration enables your support team to diagnose and resolve technical issues in real-time, eliminating the need for lengthy email exchanges and confusing screenshot attachments.
What This Means For Your Teams
IT Support Teams
diagnosing technical issues by accessing user systems
Customer Support Managers
guiding customers through complex features while maintaining session records
Help Desk Supervisors
monitoring support quality through detailed session logs and chat transcripts
Product Support Specialists
troubleshooting product-specific issues with direct system access
Session Integration
- Create remote sessions from tickets
- Access technician console via ticket
- Start sessions within tickets
- Browser-based remote support access
Automated Documentation
- Capture chat transcripts automatically
- Map session details to tickets
- Build troubleshooting knowledge repository
- Eliminate need for screenshots
See More Integrations
Connect Your Tools With HappyFox
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