Integrate Todoist with HappyFox Help Desk
What This Means For Your Teams
Support Agents
Creating and tracking follow-up tasks directly from customer tickets.
Team Leads
Monitoring team workload and task completion across both platforms.
Project Managers
Integrating support deliverables into broader project workflows.
Technical Support
Tracking bug fixes and feature requests through development cycles.
Task Creation and Linking
- Create new tasks directly from tickets
- Link existing tasks using task IDs
- Choose project destination for new tasks
- Navigate to tasks via popover icons
Two-Way Real-Time Synchronization
- Push ticket replies as Todoist comments
- Push private notes as Todoist comments
- Sync Todoist comments as sync notes
- Configure default sync for all linked tickets
Flexible Management Controls
- Override sync settings per individual ticket
- Unlink tasks from tickets when needed
- Disconnect entire Todoist account integration
- Pre-fill task details from ticket content
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