Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Please fill in the form below to reveal pricing
Most Popular
Starter $1,499/mo
Growth $1,999/mo
Scale $2,499/mo
Scale Plus $4,999/mo
Ticket Management
Customer Management
Help Desk Automation
Support Center
Reporting
Security
Support
Third Party Integrations
Inbuilt Integrations
Mobile
* Planned
# Only with custom domain
For all the 'Unlimited Agents' plans, you can add any number of staff in your corporate domain. For example, if happyfox.com is your email domain, anyone with that email address can be invited as an agent.
Custom fields are additional custom properties that you can add to a ticket, contact or contact group. Unlimited Agents plans have custom field limits. Ticket fields, contact fields, and contact-group fields collectively make up for the total custom fields used on your account.
You will be billed for every 5,000 additional tickets depending on your plan. The total ticket limit only applies to 'Unlimited Agents' plans.
Yes, you can delete tickets to stay below the total ticket count. However, please note that deleted tickets cannot be restored. Consider upgrading to a higher plan if you need to retain all ticket history.
No. Unfortunately, we don't have a month-on-month option for 'Unlimited Agents' plans.
For unlimited agent plans, we offer annual, 2-year savings plan (paid upfront), and 3-year contract options.
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