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Scale Plus $4,999/mo
Help Desk Automation
Third Party Integrations
# Only with custom domain
For all the 'Unlimited Agents' plans, you can add any number of staff in your corporate domain. For example, if happyfox.com is your email domain, anyone with that email address can be invited as an agent.
Custom fields are additional custom properties that you can add to a ticket, contact or contact group. Unlimited Agents plans have custom field limits. Ticket fields, contact fields, and contact-group fields collectively make up for the total custom fields used on your account.
You will be billed for every 5,000 additional tickets depending on your plan. The total ticket limit only applies to 'Unlimited Agents' plans.
Yes, you can delete tickets to stay below the total ticket count. However, please note that deleted tickets cannot be restored. Consider upgrading to a higher plan if you need to retain all ticket history.
No. Unfortunately, we don't have a month-on-month option for 'Unlimited Agents' plans.
For unlimited agent plans, we offer annual, 2-year savings plan (paid upfront), and 3-year contract options.
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