Integrate Magento 2 with HappyFox Help Desk

Connect your Magento 2 e-commerce store with HappyFox to provide agents instant access to customer information and complete order history. This integration eliminates the need to switch between platforms, enabling support teams to resolve customer inquiries faster with comprehensive context available directly within each ticket.

What This Means For Your Teams

E-commerce Support Managers

Streamlining agent workflows by centralizing customer data.

Customer Service Representatives

Accessing complete order history for faster issue resolution.

Order Fulfillment Teams

Verifying purchase details and shipping information efficiently.

Account Managers

Reviewing customer purchase patterns and transaction history.

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Customer Profile Access

  • Display complete contact and address information
  • Show customer account creation dates
  • Access billing and shipping address details
Customer Profile Access

Order History Tracking

  • View order references, dates, and status
  • Review purchased items with pricing details
  • Access complete payment and shipping information
Order History Tracking

Integrated Ticket Experience

  • Customer data appears in ticket pages
  • Order information displays during ticket creation
  • Automatic customer lookup by email address
Integrated Ticket Experience

Connect Your Tools With HappyFox

A happy roof that can accommodate all your favorite business apps.

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