Integrate Salesforce B2C Commerce with HappyFox
What This Means For Your Teams
E-commerce Support Teams
resolving order and billing queries instantly
Sales Teams
access real-time customer purchase history
Customer Experience Managers
ensure seamless post-purchase support
IT Admins
simplifying integration and data syncing.
Look up Salesforce B2C Commerce Information
As a support agent, it can be overwhelming to head over to Salesforce B2C Commerce to look up customer’s details. With HappyFox - Salesforce B2C Commerce integration, you can view all the essential details about your customer right where you need them.
Connect Multiple Salesforce B2C Commerce Sites
If you run Salesforce B2C Commerce sites, you can connect them all to a single HappyFox account. Whenever a customer contacts you on your help desk, HappyFox pulls up customer and order information segmented by different sites.
Instant Access to Salesforce B2C Commerce Order History
View recent order history from the Salesforce B2C Commerce store whenever a customer contacts you on your help desk. This way, your support agents can always stay informed about the customer order right from your ticket details view.
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