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HappyFox’s Dialpad Integration streamlines call-workflows by delivering relevant caller information in real-time. It increases agent productivity and makes for smarter conversations at every stage of the customer lifecycle.
Streamline and unify omni-channel customer support using HappyFox
Experience the full-blown functionality offered by Dialpad using the handy dialer within HappyFox. Initiate and receive calls without leaving HappyFox.
HappyFox creates tickets for all your Dialpad calls - inbound, outbound, and even missed calls. The ticket contains a summary of the call details along with the call recording - a truly seamless help desk and call center experience.
Associate a Dialpad number with a HappyFox category to track an issue with the correct team. Triage your sales, billing queries, and generic support queries separately.