HappyFoxHelp Desk
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HappyFox Help Desk integration

Make and receive calls directly from HappyFox

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Help DeskDialpad logo

How the Dialpad Integration Works

  1. Install and authorize Dialpad

    Select the app in HappyFox and allow access to account data and messages.

  2. Map departments and call centers

    Choose the Dialpad office, map eligible numbers to ticket categories, and enable voice or SMS.

  3. Sign in to the phone widget

    Open the phone control in HappyFox and authenticate your Dialpad account.

Active customer call captured alongside a support ticket.

Call record with call details, a short summary and a highlighted recording link.

Customer message captured as a trackable support ticket.

Built for Teams Using Dialpad

Support Team Leaders

tracking all conversation recordings

Customer Service Managers

categorizing calls efficiently

Help Desk Administrators

streamlining caller information access

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