Integrate Basecamp with HappyFox Help Desk
What This Means For Your Teams
Support Team Leaders
Coordinating escalations with project teams.
Project Managers
Tracking customer-driven tasks alongside internal projects.
Development Teams
Receiving structured assignments from support tickets.
Customer Success Managers
Monitor deliverables from customer feedback.
Create and Link To-dos Seamlessly
Generate new Basecamp to-dos from tickets
Link existing to-dos using Basecamp URLs
Navigate directly to Basecamp through popovers
Choose projects accessible to integration approver
Synchronize Updates Bidirectionally
Push ticket replies as Basecamp comments
Push private notes as Basecamp comments
Sync Basecamp comments as sync notes
Override sync preferences per ticket
Manage Integration Through Webhooks
Set webhook URLs for real-time synchronization
Configure comment event notifications specifically
Unlink individual to-dos or entire accounts
Generate webhook URLs when sync enabled
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