Integrate Google Workspace with HappyFox Help Desk
Synchronize your Google Workspace directory with HappyFox to maintain accurate contact information across your organization. This integration automatically imports user data from your Google Workspace domains and organizational units, ensuring your help desk team always has current contact details. Keep your support database updated without manual data entry or the risk of outdated information.
What This Means For Your Teams
IT Administrators
Maintaining centralized directory control across systems.
Support Team Leaders
Accessing current employee contact information instantly.
HR Operations Teams
Ensuring consistent employee data across platforms.
System Administrators
Automating contact management without manual updates.
Automated Contact Synchronization
- Daily sync at 12:00 AM account timezone
- Triggered sync when configuration changes saved
- Import users from selected Google Workspace domains
- Focus on specific organizational units only
Flexible Scope Control
- Choose specific domains for contact import
- Select all or specific organizational units
- Sync contacts present in both selected criteria
- Maintain granular control over data sources
Field Mapping and Notifications
- Map standard contact fields between systems
- Create custom field mappings for additional data
- Configure welcome emails for imported contacts
- Handle phone number and contact detail transfer
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