Integrate RingCentral with HappyFox Help Desk
Transform your help desk into a complete communication hub by integrating RingCentral's voice capabilities directly into HappyFox. Handle both inbound and outbound calls seamlessly within your help desk interface, while automatically capturing call recordings and relevant data for every customer interaction.
What This Means For Your Teams
Support Managers
monitoring call quality and track team performance
Help Desk Agents
handling calls while accessing customer context
Customer Service Teams
providing voice support without leaving HappyFox
Quality Assurance Teams
reviewing call recordings within tickets
Call Handling
- Make outbound calls within HappyFox
- Receive inbound calls within HappyFox
- Access caller ticket history
- Handle calls in single interface
Call Documentation
- Record all conversations
- Create new tickets from calls
- Append recordings to existing tickets
- Capture call meta-information
Ticket Integration
- Automatic voicemail ticket creation
- Call recording attachment
- Ticket history display
- Meta-information capture
Connect Your Tools With HappyFox
A happy roof that can accommodate all your favorite business apps.
USE CASES
FOR BUSINESSES
FOR INDUSTRIES
FOR TEAMS
Copyright ©2025 HappyFox Inc. All rights reserved.