Integrate SurveyMonkey with HappyFox Help Desk
Transform your customer support with automated feedback collection through SurveyMonkey integration. Gather actionable insights directly within your help desk tickets and make data-driven improvements to your service quality.
What This Means For Your Teams
Support Managers
measure team performance with customer feedback
Customer Success Teams
track satisfaction across customer touchpoints
Product Managers
gather insights for feature improvements
Quality Assurance
monitor service standards through feedback
Survey Management
- Choose from pre-designed survey templates
- Create custom survey questionnaires
- Apply contextual tags for organization
- View survey responses within tickets
Integration Controls
- Configure surveys with Smart Rules
- Select between in-response or post-resolution surveys
- Customize survey deployment conditions
Reporting and Analytics
- View ticket-specific feedback
- Generate comprehensive reports
- Combine ticket metrics with survey data
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