Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
HappyFox, a web-based help desk that is affordable, easy to get started on, effortless to maintain and simple to scale up.
Nothing to Install, Hosted on the cloud Forget all the IT nightmares you had about downloading the software, setting up servers and installing it on every computer that needs to run the help desk. Since HappyFox is a web-based help desk solution hosted on the cloud, a click of a button is all you need to automatically configure and setup the help desk for your use, all within minutes.
A browser is all you need Since HappyFox is a web-based help desk software, a web browser is all you need to access your help desk. HappyFox is compatible with all modern web browsers like Safari, Chrome, Firefox and Internet Explorer.
Cross-platform Compatible HappyFox is a web-based help desk software that works seamlessly across all the major operating systems like Mac OS, Windows, and Linux.
Stress-free maintenance and seamless software updates HappyFox is a web-based ticketing software hosted and maintained on the cloud for you. Forget having to sit and manually update your software. With a hosted help desk, your software updates are automatic, periodic and seamless.
Cost-effective and affordable ticketing software. Value for your money There are no IT costs involved in the installation and maintenance of servers and hardware. HappyFox is a web-based help desk ticketing system that is simple and affordable, especially to small businesses and startups.
Scalable help desk system with no infrastructure limitations. No more worries about IT infrastructure planning for scaling your support process. HappyFox enables you to scale, change, adapt and evolve according to the growing needs of your business. Spend more time building customer relationships and lesser time-solving infrastructure issues.
Continuous data backup and advanced data security Your support data is securely stored and backed up daily on enterprise servers which are built on cutting edge technologies that are distributed across the globe. So data security and backups are the last things you have to be concerned about while fostering lasting relationships with your customers.
Work Remote: Office Not Required In a world where giving the best customer service is the only thing that gives you a competitive edge in your business, you must be on top of solving your customer issues at all times no matter where you are. Since HappyFox support software is a web-based ticketing system that requires just a web browser, your support agents can provide fast and continuous support from anywhere across the globe. Take your business with you wherever you go, with HappyFox - a web help desk software.
Have a few minutes? Get a one-on-one demo, that's quick and focused on your needs.