Integrate Trello with HappyFox Help Desk
Transform support tickets into actionable project tasks with seamless Trello integration. Create new cards or link existing ones directly from help desk tickets, ensuring every support issue becomes part of your team's organized workflow. Bridge the gap between customer support and project management for complete visibility and accountability.
What This Means For Your Teams
Support Agents
Converting escalated tickets into trackable tasks.
Project Managers
Linking customer issues to development workflows.
Development Teams
Tracking bug reports and feature requests.
IT Teams
Creating maintenance tasks from incident tickets.
Card Management
- Create new Trello cards from tickets
- Link existing cards to tickets
- Navigate directly to cards via popover
Bidirectional Sync
- Push ticket updates to Trello comments
- Pull Trello comments into ticket notes
- Override sync settings per ticket
Workspace Integration
- Select specific boards and lists
- Auto-populate card names and descriptions
- Maintain board-level organization
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