GitHub + Ticketing system integration: Improve Developer & Support Collaboration

GitHub brings together the world's largest community of developers to discover, share, and build better software.

Does your support team worry about the status of the promised hotfix? Does your dev team have difficulty understanding the problem reported by the customer?

Integrate GitHub with HappyFox to improve transparency, collaboration, and communication between your support and dev teams! No more worries about incorrect code fixes or missed deadlines.

  • Choose GitHub repositories for which the integration needs to be enabled.
  • Create and track issues in GitHub from within HappyFox.
  • Relate GitHub issues and HappyFox tickets.
  • Enable two-way synchronization between tickets and related issues in GitHub.
  • Auto-close HappyFox tickets when the related issue in GitHub is closed.

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Why GitHub?

GitHub provides access control and collaboration features such as bug tracking, feature requests, task management, and wikis for every project.

GitHub Integration

Commit, Collaborate, Build and Support!

  • Link issues in GitHub to HappyFox tickets to improve the visibility of status, deadline, and priority of the fix to your support teams.
  • Synchronize ticket updates with issues in GitHub to let your dev team understand the severity and frequency of reported issues.
  • Synchronize issue comments with HappyFox tickets and help your support teams understand the complexity, impact, and timelines of fixes.

Eliminate delays in customer responses by facilitating better transparency and communication between your dev & support teams!

GitHub Integration